FAQ
Categories
Performance & Engineering
How fast are HYDRIX electric surfboards? (Speed & Acceleration Specs)
Our fleet is engineered for varying tiers of velocity. The HYDRIX ONE reaches top speeds of 60 km/h, while our flagship APEX delivers a competition-grade 70+ km/h, achieving 0-70 km/h in just 1.5 seconds—thanks to its proprietary 18kW propulsion system.
What is the difference between HYDRIX ONE and APEX?
The main differences lie in power output and performance.Both models are built with carbon fiber for strength and durability.The ONE offers smooth and balanced performance for everyday riding.The APEX is our high-performance model, delivering maximum power, faster acceleration, higher speeds, and extended ride time.
Which model is right for me: ONE or APEX?
We offer two distinct performance tiers based on your riding needs:
HYDRIX ONE: Designed for balanced performance and accessibility. Built with a carbon fiber body, it delivers up to 18kW peak power, 60 km/h top speed, and up to 60 minutes of ride time—ideal for everyday riders.
HYDRIX APEX: Our high-performance model. Featuring up to 22kW peak power, faster acceleration, higher speeds (≥70 km/h), and up to 90 minutes of ride time. It also supports faster charging and enhanced system capability, built for riders who want maximum performance.
What does "Silence as a Spec" mean for your motors?
Unlike traditional noisy jetboards, HYDRIX focuses on acoustic engineering. We’ve stripped away the roar of the motor to provide a visceral, silent surge of torque. This allows riders to hear the water and the ocean, not the engine.
Can HYDRIX boards handle saltwater conditions?
Absolutely. Every machine is built with marine-grade anti-corrosion materials, including 316 Stainless Steel and hard-anodized aluminum. All critical electronics are sealed in IP68-rated waterproof housings, and our systems undergo 500-hour salt-spray testing to ensure durability in the harshest ocean environments.
PowerCell & Charging
What is the real-world riding time on a single charge?
Range is determined by rider weight and intensity.
APEX: Offers our longest endurance at 90 minutes (cruising) or 60 minutes (max speed/high intensity).
ONE: Typically provide 60 minutes of mixed-use riding.
Tip: Our Plug-and-Play PowerCell system allows you to swap a depleted battery for a fresh one in seconds, ensuring back-to-back sessions.
How safe is the HYDRIX battery system?
Safety is our baseline. Every board features our Proprietary Hydrix Core BMS (Battery Management System), an intelligent nerve center that monitors temperature, voltage, and cell health in real-time to ensure extreme reliability.
How long is the charging cycle?
Efficiency depends on your charger setup. With our Rapid-Charging Architecture, the APEX PowerCell can be fully recharged in 3 hours. Standard charging for ONE models typically takes 4 to 5 hours using global 110V/220V inputs.
Logistics & Global Support
How do you handle international shipping and customs?
We eliminate the "overseas wait." We use Global Air Freight to ensure your board reaches you around 15 days worldwide. Each board is shipped in a reinforced flight case to ensure it arrives in showroom condition. ( Current Valid For USA and EU Destination Only )
What is the "2-Year Grand Warranty"?
It is our commitment to global reliability. We cover all major structural and electronic components for two years. To solve the pain point of international repairs, we offer a Performance Swap Service: If a core module fails, we ship a replacement component directly to you to minimize downtime, rather than requiring you to ship the entire board back.
What exactly is included in my "Complete Pilot’s Kit"?
Each board is delivered ready-to-ride. The kit includes:
1x HYDRIX Board (ONE, PRO, or APEX)
1x High-Capacity PowerCell
1x Command Throttle
1x Reinforced flight Case for secure transport.
Pilots' Program
How can I become an authorized HYDRIX distributor?
We are selectively expanding our global network of "Ground Nodes." We seek partners who operate premium water sports centers or luxury boutiques. Benefits include Strict Territory Protection, wholesale margins, and full technical training. You can apply through “Contact us” section
Do you sponsor content creators?
Yes. We are always looking for "Architects of the Movement." If you have a strong visual presence in water sports or luxury lifestyle, you can apply for Creative Access. Selected creators receive complimentary full-sets, technical support, and co-promotion across our global media channels to help tell the story of the silent surfing revolution.