Frequently Asked Questions
FAQs
Frequently Asked Questions
Performance & Engineering
YANNARA products are formulated and produced in small batches with careful consideration for skin compatibility. They are not dermatologist-tested unless explicitly stated. We encourage patch testing before first use.
Hydrix is built on a "Performance-First" philosophy. Unlike mass-market boards, we use competition-grade carbon fiber (APEX/PRO) and proprietary 15kW/18kW propulsion systems. Our focus is on the power-to-weight ratio and "Silence as a Spec"—delivering massive torque without the noise.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
PowerCell & Charging
Shipping, Warranty & Kit
Range depends on the model and riding style. The APEX offers our longest endurance at 90 minutes (cruising) or 60 minutes (max speed). The ONE and PRO provide approximately 60 minutes of mixed-use riding.
Each board is delivered as a "Complete Pilot’s Kit." This includes 1x PowerCell, 1x Unisex Impact Vest, 1x Command Throttle, a set of Hydro-Fins, and Flight Case for secure transport.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Pilots' Program
Each board is delivered as a "Complete Pilot’s Kit." This includes 1x PowerCell, 1x Unisex Impact Vest, 1x Command Throttle, a set of Hydro-Fins, and Flight Case for secure transport.
You can apply through our Pilots' Program portal under "Distribution & Retail." We look for partners who can provide high-end touchpoints and maintain our brand standards. Benefits include wholesale margins and territory protection.
What makes Hydrix boards different from traditional electric surfboards?
Do I need prior surfing experience to ride a Hydrix?
Not necessarily. HYDRIX ONE is specifically engineered with high-impact stability and integrated bindings for beginners. However, for the HYDRIX PRO (Bindingless), we recommend riders have some balance-based board-sport experience to fully master the freedom it offers.
Can the boards handle saltwater conditions?
Absolutely. Every Hydrix machine is built with marine-grade anti-corrosion materials. All critical electronic components, including the Command Unit and Controller PCB, are sealed in IP68-rated waterproof housings.
How can I become an authorized Hydrix distributor?
A: You can apply through our Pilots’ Program portal under “Distribution & Retail.” We look for partners who can provide high-end touchpoints and maintain our brand standards. Benefits include wholesale margins and territory protection.
Do you sponsor content creators?
Yes. We are always looking for “Architects of the Movement.” If you have a strong visual presence in water sports or luxury lifestyle, apply for Creative Access to receive complimentary hardware and media support.